It’s a 7c plus 7% per-toll fee—e.g., 17 cents on a $1.50 toll, a common toll price in many areas.  Tolls vary from $0.50 to $100+, and this keeps us running everywhere. No hidden fees—we’re making online reloads free and crediting your last two reload fees if you decide to reload your BancPass account before the end of this year.

We want tolls fair for all, whether a customer reloads $10 at a time or $100.

Pay $2 reload fee to the retailer, get $1 of the reload fee deposited in your account—better than the old $2 fee on top.

That depends on how much you used to reload and the cost of your current tolls.

Here’s a quick comparison of the new fee structure on a $1.50 toll:

• $10 (+$2 reload fee): Cost of $1.50 toll was $1.80
• $20: (+$2 reload fee): Cost of $1.50 toll was $1.65
• $30: (+$2 reload fee): Cost of $1.50 toll was $1.60

With the new Free Online Reloads a $1.50 toll costs $1.68, whether you reload $5 or $105.

Here’s another example using a higher priced toll of $12.00:
• $10: (+$2 reload fee) Cost of $12 toll is $14.40
• $20: (+$2 reload fee) Cost of $12 toll is $13.20
• $30: (+$2 reload fee) Cost of $12 toll is $12.80/toll

With the new Free Online Reloads, a $12.00 toll costs $12.91 no matter the reloaded amount

Reload your account by December 31, 2025, and get an account credit for your last two reload fees: $2 ($1 each) for auto-reload or retail, $4 ($2 each) for one-time online/app reloads. It’s our way of thanking you for your continued business with us.

Online and in-app reloads are free now, so there’s no fee to cut. Auto-Reload is now more flexible, allowing you to reload $5-$500 using the BancPass app. Setting up Auto-Reload ensures that your account stays active to avoid toll authority invoices and fees—you’ll still get your $2 credit as long as your account is reloaded by the end of the year!

It’s flexible and free—add $5 or more, no fees, no surprises, whether tolls are $0.50 or $12, you’ll pay the same toll rate.

April 1, 2025. Reload by December 31, 2025, for your credit.

Costs are up since 2014 when the $2 Reload Fee was set. A small raise in our prices lets us keep providing great service and doing business while saving some customers money—yes, it’s a bit more complicated—but we believe this model is the best solution for keeping reload fees fair, while supporting our valued retail partners so you can still reload at stores nationwide.